At Shipping Container Services (SCS), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our website, purchasing our products, or engaging with our services. By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: We may collect personal information, such as your name, address, email address, phone number, payment details, and other relevant information when you interact with us, make a purchase, or register an account on our website.

1.2. Website Usage Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and other usage data. This information helps us analyse trends, administer the site, track user movement, and gather demographic information for aggregate use.

2. How We Use Your Information:

2.1. Provide Products and Services: We use your personal information to process and fulfil your orders, deliver products, provide customer support, and handle any inquiries related to your purchases.

2.2. Marketing Communications: With your consent, we may use your contact information to send you promotional emails or newsletters about our products, services, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

2.3. Improve User Experience: We use website usage information to enhance our website’s functionality, identify and fix technical issues, and improve overall user experience.

2.4. Legal Compliance: We may process your information to comply with applicable South African laws and regulations, including the Protection of Personal Information Act (POPIA) No. 4 of 2013, and in response to a lawful request from law enforcement or government authorities.

3. How We Share Your Information:

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, including but not limited to payment processors, shipping companies, and customer service providers. These partners have access to your information to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.2. Business Transfers: If Shipping Container Services undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be part of the transferred assets.

3.3. Legal Obligations: We may disclose your information to comply with applicable South African laws, regulations, legal processes, or enforceable governmental requests.

4. Security of Your Information:

We employ reasonable security measures to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction, in accordance with the requirements of POPIA. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights:

In terms of the Protection of Personal Information Act (POPIA), you have the right to access, correct, update, and request the deletion of your personal information held by SCS. You also have the right to object to the processing of your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version of the Privacy Policy on our website and update the “Effective Date” at the top of this page.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Shipping Container Services (SCS)

Address: Bayhead, Durban, 4001, South Africa

Email: contact@shippingcontainerservices.co.za

Phone: +27788849552

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.